Arbor Hotel

's Privacy Policy

1. Management of personal data.

The Customer is informed of the regulations governing marketing communications, the Law of June 21, 2014 on Confidence in the Digital Economy, the Data Protection Act of August 6, 2004, and the General Data Protection Regulation (GDPR: No. 2016-679).

1.1 Parties Responsible for Collecting Personal Data

With regard to Personal Data collected in connection with the creation of the User’s personal account and the User’s browsing of the Site, the controller of the Personal Data is: AUBERGE DE MULSANNE. https://www.hotel-arbor.fr/est, represented by Alexis Morlot, its legal representative

As the data controller for the data it collects, https://www.hotel-arbor.fr/ is committed to complying with applicable legal provisions. In particular, it is the Client’s responsibility to establish the purposes of its data processing, to provide its prospects and customers—based on their consent—with complete information regarding the processing of their personal data, and to maintain a processing register that accurately reflects reality.
Whenever https://www.hotel-arbor.fr/ processes Personal Data, https://www.hotel-arbor.fr/ takes all reasonable measures to ensure the accuracy and relevance of the Personal Data in light of the purposes for which https://www.hotel-arbor.fr/ processes it.

1.2 Purpose of the collected data

https://www.hotel-arbor.fr/ may process all or part of the data:

to enable navigation on the Site and the management and tracking of products and services ordered by the user: Site login and usage data, billing information, order history, etc.
to prevent and combat cybercrime (spamming, hacking, etc.): computer hardware used for browsing, IP address, password (hashed)
to improve navigation on the Site: connection and usage data
to conduct optional satisfaction surveys on https://www.hotel-arbor.fr/: email address
to conduct communication campaigns (text messages, email): phone number, email address

https://www.hotel-arbor.fr/ does not sell your personal data, which is therefore used only when necessary or for statistical and analytical purposes.

1.3 Right of access, rectification, and objection

In accordance with current European regulations, users of https://www.hotel-arbor.fr/ have the following rights:

the right of access (Article 15 of the GDPR) and rectification (Article 16 of the GDPR), as well as the right to have Users’ data updated and made complete; the right to have Users’ personal data restricted or erased (Article 17 of the GDPR) when such data is inaccurate, incomplete, ambiguous, outdated, or where the collection, use, disclosure, or retention of such data is prohibited
the right to withdraw consent at any time (Article 13(2)(c) of the GDPR)
Right to restrict the processing of Users' data (Article 18 of the GDPR)
Right to object to the processing of Users' data (Article 21 of the GDPR)
the right to data portability for data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 of the GDPR)
the right to determine what happens to their data after their death and to choose whether https://www.hotel-arbor.fr/ should disclose their data to a third party they have previously designated

As soon as https://www.hotel-arbor.fr/ becomes aware of a User’s death and in the absence of instructions from the User, https://www.hotel-arbor.fr/ undertakes to destroy the User’s data, unless retaining such data is necessary for evidentiary purposes or to comply with a legal obligation.

If the User wishes to know how https://www.hotel-arbor.fr/ uses their Personal Data, request that it be corrected, or object to its processing, the User may contact https://www.hotel-arbor.fr/ in writing at the following address:

AUBERGE DE MULSANNE – DPO, Alexis Morlot
LA FERME DE MULSANNE, ROUTE DE TOURS 72230 MULSANNE.

In this case, the User must specify the Personal Data that they would like https://www.hotel-arbor.fr/ to correct, update, or delete, and must provide proof of identity by submitting a copy of a valid ID (such as an ID card or passport).

Requests to delete Personal Data will be subject to the legal obligations imposed on https://www.hotel-arbor.fr/, particularly with regard to the retention or archiving of documents. Finally, Users of https://www.hotel-arbor.fr/ may file a complaint with the supervisory authorities, including the CNIL (https://www.cnil.fr/fr/plaintes).

1.4 Non-disclosure of personal data

https://www.hotel-arbor.fr/ shall not process, host, or transfer the information collected about its customers to a country located outside the European Union or deemed “inadequate” by the European Commission without first informing the customer. However, https://www.hotel-arbor.fr/ remains free to choose its technical and commercial subcontractors provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

https://www.hotel-arbor.fr/ is committed to taking all necessary precautions to ensure the security of the Information and, in particular, to prevent it from being disclosed to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of https://www.hotel-arbor.fr/, the latter must promptly notify the Customer and inform them of the corrective measures taken. Furthermore, https://www.hotel-arbor.fr/ does not collect any “sensitive data.”

The User’s Personal Data may be processed by subsidiaries of https://www.hotel-arbor.fr/ and by subcontractors (service providers), solely for the purposes set forth in this policy.

Within the scope of their respective responsibilities and for the purposes outlined above, the primary individuals who may have access to the data of https://www.hotel-arbor.fr/ users are mainly our customer service representatives.

2. Incident Report

No matter how much effort is made, no method of transmission over the Internet or electronic storage is completely secure. We therefore cannot guarantee absolute security.
If we become aware of a security breach, we will notify the affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We are committed to fully informing our clients of all matters relating to the security of their accounts and to providing them with all necessary information to help them meet their own regulatory reporting obligations.

No personal information about users of the https://www.hotel-arbor.fr/ website is published without the user’s knowledge, exchanged, transferred, assigned, or sold in any form to third parties. Only in the event of the acquisition of https://www.hotel-arbor.fr/ and its rights would the transmission of such information to the potential acquirer be permitted, who would in turn be bound by the same obligation to preserve and modify data with respect to users of the https://www.hotel-arbor.fr/ website.

Security

To ensure the security and confidentiality of Personal Data and Health Personal Data, https://www.hotel-arbor.fr/ uses networks protected by standard security measures such as firewalls, pseudonymization, encryption, and passwords.

When processing Personal Data, https://www.hotel-arbor.fr/prendtakes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

3. Hyperlinks, cookies, and web beacons

The website https://www.hotel-arbor.fr/ contains a number of hyperlinks to other websites, which have been included with the permission of https://www.hotel-arbor.fr/. However, https://www.hotel-arbor.fr/ is unable to verify the content of the websites accessed through these links and therefore assumes no liability in this regard.

Unless you choose to disable cookies, you agree that the site may use them. You may disable these cookies at any time, free of charge, using the opt-out options provided below; please note that doing so may limit or prevent access to all or part of the Services offered by the site.

3.1. “COOKIES”

A “cookie” is a small data file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone) (hereinafter “Cookies”). This file contains information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies do not pose any risk of damaging the User’s device.

https://www.hotel-arbor.fr/ may process information about the User’s visit to the Site, such as the pages viewed and searches performed. This information enables https://www.hotel-arbor.fr/ to improve the Site’s content and the User’s browsing experience.

Since cookies facilitate navigation and/or the provision of services offered by the Site, the User may configure their browser to allow them to decide whether or not to accept cookies so that they are stored on their device or, conversely, to reject them, either systematically or based on the issuer. The User may also configure their browser so that they are prompted to accept or reject cookies on a case-by-case basis, before a cookie is likely to be stored on their device. https://www.hotel-arbor.fr/ informs the User that, in this case, not all features of their browser may be available.

If the User refuses to allow cookies to be stored on their device or browser, or if the User deletes those that are stored there, the User is advised that their browsing and experience on the Site may be limited. This may also be the case when https://www.hotel-arbor.fr/ or one of its service providers is unable to recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings, or the country from which the device appears to be connected to the Internet.

In such cases, https://www.hotel-arbor.fr/ disclaims all liability for any consequences resulting from the impaired functioning of the Site and any services offered by https://www.hotel-arbor.fr/, arising from (i) the User’s refusal of Cookies or (ii) https://www.hotel-arbor.fr/’s inability to store or access the Cookies necessary for their operation due to the User’s choice. For managing Cookies and the User’s preferences, each browser’s settings are different. These are described in the browser’s help menu, which explains how the User can modify their Cookie preferences.

At any time, the User may choose to specify and modify their preferences regarding cookies. https://www.hotel-arbor.fr/ may also use third-party service providers to assist in collecting and processing the information described in this section.

Finally, by clicking on the icons for the social networks Twitter, Facebook, LinkedIn, and Google Plus displayed on the https://www.hotel-arbor.fr/ website or in its mobile app, and if the User has accepted the use of cookies by continuing to browse the https://www.hotel-arbor.fr/ website or mobile app, Twitter, Facebook, LinkedIn, and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only stored on your devices if you consent to them by continuing to browse the https://www.hotel-arbor.fr/ website or mobile app. However, you may withdraw your consent for https://www.hotel-arbor.fr/ to store these types of cookies at any time.

Section 9.2. Internet Tags

https://www.hotel-arbor.fr/ may occasionally use web beacons (also known as “tags,” or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-by-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in the online ads that allow users to access the Site and on the Site’s various pages.

This technology enables https://www.hotel-arbor.fr/ to evaluate visitors’ responses to the Site and the effectiveness of its initiatives (for example, the number of times a page is viewed and the information accessed), as well as how Users interact with the Site.

The third-party provider may collect information about visitors to the Site and other websites using these tags, compile reports on the Site’s activity for https://www.hotel-arbor.fr/, and provide other services related to the use of the Site and the Internet.

4. Governing Law and Jurisdiction.

Any dispute arising from the use of the website https://www.hotel-arbor.fr/ is governed by French law.
Except where prohibited by law, exclusive jurisdiction is assigned to the competent courts of Le Mans.